![]() After implementing Jira Software for faster, easier bug tracking, they added Confluence to store and share project knowledge outside of their code base, enabling IT to share information with non-technical colleagues who couldn’t access or understand code. Now, they can rapidly innovate without worrying about downtime, manage thousands of projects and users with only a handful of team members, and continue leading the airline industry for the next 100 years.Īir France-KLM’s investment in collaborative, efficient technology for their IT team began in the late 90s and early 2000s. With the help of Solutions Partner Avisi, the airline implemented an end-to-end system that has helped them embrace a more agile model. To overcome these obstacles, Air France-KLM chose to standardize onto one Atlassian platform. ![]() It was becoming more and more difficult to manage so many users in a variety of tools, maintain stability, and deliver updates and improvements quickly. These types of transformations are difficult for any company, let alone for a scaling, international enterprise.Īs Air France-KLM expanded their Atlassian user base by 50 percent in seven years to support these goals, the IT department faced new challenges. To maintain their position as an industry leader and continue offering their customers world-class experiences, Air France-KLM needed to grow their internal team and adopt more modern practices behind the scenes, including agile and DevOps. Over the years, Air France-KLM has been among the first to implement countless aviation advancements, from the latest sustainable biofuels and aircrafts like the Dreamliner to cutting-edge operational tools and in-flight entertainment like personal virtual reality headsets. They deliver on that promise thanks to their focus on customer loyalty and their culture of innovation. Over 100 years later, the company, which has since merged with Air France to become Air France-KLM, is the world’s oldest airline still operating under their original name, and a leader in the highly competitive, fast-changing aviation industry.Īir France-KLM’s team prides themselves on providing the best service in the industry for each of their three core enterprises: passenger travel, cargo, and engineering and maintenance. In the early 1900s, when blimps were all the rage, KLM left the helium behind to reach new heights (and distances) with one of the first non-airship airlines. ![]() The road to aviation wasn't paved by the Wright brothers alone.
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